Planning SaaSICPlan
ICPlan needed its planning platform rebuilt from a fragile MVP into something that could onboard enterprise customers without falling over.
Challenge
The original prototype had no real tenant isolation, billing was handled manually over email, and getting a new customer live took engineering a full day of manual setup.
Solution
We re-architected the app around a proper multi-tenant data model, added self-serve Stripe billing and role-based permissions, and automated onboarding into a five-minute signup flow.
40+
Enterprise accounts onboarded
99.9%
Uptime since relaunch
5 min
Average self-serve onboarding time
“We went from personally walking every new customer through setup on a call to watching them self-onboard while we slept. That one change let us finally sell to enterprise accounts without hiring a customer success team first.”
Devon Okafor
Co-Founder & CEO, ICPlan




